Privacy Policy

Data protection is a matter of trust and we would like to reassure you that your data is in good hands with us. The protection and legally compliant collection, processing and use of your data is an important matter to us, to ensure your privacy remains protected.

This document will inform you about:

1. Which Company is Responsible for the COE Website

The controller responsible for processing your data in terms of the European General Data Protection Regulation (GDPR) when you use the COE website is

Stichting CAVOE EVENTS

Ori 7

5663 TD Geldrop

The Netherlands

Therefore, “we,” “us,” or “cavoe” as used hereafter shall mean Stichting CAVOE EVENTS as the operator of the COE website.

2. Data We Collect

2.1 When You Visit the Website;

You can visit the COE website without providing any information about yourself. In any case we collect and process any technical access data your browser transmits automatically. The access data that is provided to us includes:

When visiting our website, your access data will be automatically stored in our server's log files and immediately anonymized by deleting any personal data like IP addresses or device identifications. This ensures that it is impossible to draw any conclusion as to your person based on our data.

2.2 When You Login;

We use only essential cookies for the COE Website. These cookies may be our cookies or third-party cookies. Cookies enable us to store temporary identification details on your system that enable us to keep track of things such as your shopping cart, or language settings for subsequent visits.

You can review and delete the cookies in the security settings of your browser. You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or any cookies. Please note that in this case you may not be able to use all features of our website.

When you login for the first time, following data will be saved and processed by us:

2.4 When You Enter Your Personal Details While Checking Out

When you enter a new personal details during the checkout process, following data will be saved and processed by us:

Not all of the points listed above are mandatory. Fields that are mandatory for our processes are marked with an asterisk (“*”) in the appropriate forms. You can delete the addresses saved in your account in your user settings.

2.5 When You Check Out

Additionally when you checkout we might need to process payment data based on the payment method chosen. We don’t save any of that data except for:

2.6 When You Contact Us

When you contact us we will retain your email or phone number for further communication if necessary.

Please note that we don't have any influence on data protection and the terms of service on other platforms or on social media.

3. What Do We Use Your Data for

3.1 Serving the COE Website

When you visit the COE Website, we are processing data provided by you when accessing the website (see 2.1) to ensure the website and its contents will be correctly served to you.

Laws:GDPR Article 6 Paragraph 1 b (if you are logged in)GDPR Article 6 Paragraph 1 f (in case you are not logged in)

3.2 Contract Execution, Particularly Order Processing

We are processing your data in order to execute and complete contracts and to provision service and goods requested by you. Further details on the exact processing purposes can be taken from the individual contracts and our general terms and conditions. A few examples:

In some cases it may be necessary to transfer your data with third parties like logistic partners. This is covered by GDPR Article 6 Paragraph 1 b and will only be done, if it is necessary for the processing of your order. Should your data be shared directly by us with a third party outside the European Economic Area (EEA) will inform you in advance.

Laws:

GDPR Article 6 Paragraph 1 b

3.3 Customer Service and Communication in Relation to Existing Customer Relationships

We process your data for the fulfillment of our customer service. For example when handling requests or questions you send us.

Laws:

GDPR Article 6 Paragraph 1 b

3.4 Payment Processing

We have to share your data with our third party payment processor Stripe. Stripe may also collect the data on their own terms instead. In that case the terms of the payment provider are in effect.

The transfer of your data is handled based on GDPR Article 6 Paragraph 1 b

4. Who Does Your Data Get Shared With

Your data only gets shared with third parties if it is necessary for order fulfillment or to serve the COE website. 

We also only share your data, if you approved it by accepting this policy.

We also share your data, if we are force to do so by law (see GDPR Article 6 Paragraph 1 c)

The processing of your data at third parties always follows GDPR Article 28.Should we need to share your data with a third party outside the European Economic Area (EEA) we will inform you in advance and wait for direct approval for that process.

5. How Long Does Your Data Get Saved

We only retain data as long as it's needed for our processing purposes. Once the data is no longer needed it is immediately deleted. The main exception to this is your account data and address that get saved for future orders.

Once you delete your account or address that data will also be immediately deleted.The exception to this is when we are required by law to retain data. Then the data will be retained only as long as necessary by law.

6. Your Rights

To exercise any of the following rights please contact us at [email protected]

You have the right to demand and receive information about the processing of your data and we will give you an explanation of the processes and an overview of all the data we retain about you.

You have the right to get your data updated should it be invalid or outdated.

You have the right to get all of your data deleted. An exception to that is all data that we are required to retain by law.

You have the right to prevent processing of your data, should you feel that the data is incorrect.

You have the right to get a copy of your data at any time.

You have the right to file a complaint at the responsible authority for data protection. Dutch Data Protection Authority

Laws:

GDPR Article 7 Paragraph 2

GDPR Article 6 Paragraph 1 f

GDPR Article 21

7. Data Security

Your data is protected by modern standards from misuse by unauthorized third parties and discovery during transfer. All entered information is transferred encrypted and passwords only get saved in encrypted form.